Please DO NOT attend the clinic without first discussing with clinic staff. Although the clinicians are seeing patients/clients virtually, in order for us to do this safely we have made the difficult decision to close the physical door at CFPE.
For the clinic to be able to continue to provide services, the clinicians need our support staff to be healthy and that means minimizing any possible exposures. This way we can continue to provide services to you during this stressful time. If you have an existing appointment, clinic staff will be in touch to let you know how this appointment can be converted to a virtual appointment. If you would like to book an appointment please email email@example.com or contact us through the web at www.cfpe.ca.
We respectfully ask that you let us know if you cannot keep your appointment. Cancellation fees will not be charged provided you let us know you will not be attending. We have many patients/clients that are struggling with their mental health during this time and are already overwhelmed. Please let us know so we can offer those time slots to others if you don’t need it.
Our telephone lines are currently forwarded and will go to an answering machine most of the time. It is much preferred that you contact us via email, however if necessary, leave a message and your call will be returned. Please note, calls may come from an unknown number.
Due to the growing concerns regarding Covid-19, we are taking some precautions (as recommended by the Ministry of Health and the Ontario Medical Association) in order to minimize the spread of the infection. Please review the following procedures for appointments. These procedures will be in place until further notice.
Drs. van Stralen and McBride and physician assistant Ryan Ilines will be seeing patients virtually either by the Ontario Telemedicine Network (secure videoconferencing from your home) or via telephone. You will be contacted before your appointment with instructions regarding this.
Although one of our psychologists will continue to see some patients in person, there will be NO in person medical appointments unless specifically recommended and arranged by the doctor. Please do not attend the clinic unless pre-arranged.
If you are unable or prefer not to keep your scheduled virtual appointment, we ask that you let us know as soon as possible so that we can give the appointment to someone else who is waiting. In times like this many of our patients and families are looking for appointments and we are doing our best to accommodate them. During this time, however, we have amended our cancellation policy, so that there will be no cancellation fees for cancellations related to Covid-19. We just ask that you let us know as soon as you know.
Please do not hesitate to contact us with any questions or concerns you may have. However, please note that e-mail at firstname.lastname@example.org or contact through the website at www.cfpe.ca is currently the preferred method of communication.
Finally, we wish all of our patients the best during this difficult time. Please adhere to the recommendations of public health at this time.
Drs. van Stralen and McBride and Physician Assistant Ryan Ilines.
Due to the growing concerns regarding Covid-19, we are taking precautions, as recommended by public health, in order to minimize the spread of the infection. We are committed to maintaining the highest level of care during this time and are doing our best to be available for you. Please review the following policies for appointments. These procedures will be in place until further notice.
PLEASE DO NOT attend the clinic without prior discussion – all appointments will be virtual unless specifically arranged and approved in advance. This is for the health and safety of all and to allow us to continue providing services this way.
Drs. Brazeau, Newman and Gates, will be providing virtual appointments for therapy for clients over the age of 13. For all psychology appointments for children 13 and under and those undergoing psychoeducational testing, the appointments will be rescheduled after the COVID 19 pandemic subsides. Remote therapy for children under 13 has been shown to be less effective and we do not feel it would be an efficient use of your time. Additional appointment times will be opened up and made available after the COVID 19 pandemic, in order to accommodate these scheduling changes.
If you are unable to keep your scheduled appointment, please contact our office to reschedule at email@example.com. During this time, we have amended our cancellation policy, so that there will be no cancellation fees for cancellations related to Covid-19. We just ask that you let us know as soon as you know.
Please do not hesitate to contact us with any questions or concerns you may have. However, please note that e-mail (firstname.lastname@example.org) or contact through the website (www.cfpe.ca) is currently the preferred method of communication.
Drs. Brazeau, Gates and Newman
It is normal to feel high levels of stress when things happen that our out of our control. During this pandemic and social distancing, it is important for everyone, including parents and caregivers, to look after themselves. We must all acknowledge our own levels of stress and reactions to them. It is for this reason that we provide these reminders:
- Keep some structure and routine
- Remember to eat properly balanced meals
- Exercise can help with managing stress and anxiety – go for a walk or bike ride if you can go outside
- Mindful breathing, even for short periods of time can help relieve pressure – there are many great apps for mindfulness – Stop Breath and Think is one for children and there are more resources below for adults and teens.
- Make sure you are getting enough rest
- Below is an example of a schedule you could use to organize the family day.
Talking to children about COVID 19
The concept of social distancing and why it matters
Guides about infectious disease – not COVID 19 specific but does give guidance by age
CDC guide – Managing Anxiety and Stress – COVID 19
Mindfulness strategies amid COVID 19 – for adults and older teens
Public health Ontario – COVID 19 resources