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COVID 19

PLEASE DO NOT attend the clinic if you or a close contact:

¨     Have a COUGH, FEVER, RUNNY NOSE, or SORE THROAT

¨     Have travelled internationally in the past 14 days.

If you present to the clinic with any of these symptoms you will be asked to leave and directed to follow the advice of public health. This is for the health and safety of all.

 

At CFPE the health and safety of our patients/clients and staff is very important to us and we are committed to help contain the spread of the corona virus. At the moment the physicians are offering virtual appointments (secure videoconferencing through Ontario Telemedicine Network or telephone appointments). The psychologists are recommending virtual appointments where possible (please see letter from psychologists).

Our telephones will be answered for now but the most reliable way to communicate with us during the upcoming weeks will be through email at info@cfpe.ca or through our website at www.cfpe.ca

We respectfully ask that you let us know if you cannot keep your appointment. Cancellation fees will not be charged provided you let us know you will not be attending. We have many patients/clients that are struggling with their mental health during this time and are already overwhelmed. Please let us know so we can offer those time slots to others if you don’t need it.

Dear Clients,

Due to the growing concerns regarding Covid-19, we are taking some precautions (as recommended by the Ministry of Health and the Ontario Medical Association) in order to minimize the spread of the infection. Please review the following procedures for appointments. These procedures will be in place until further notice.

Drs. van Stralen and McBride and physician assistant Ryan Ilines will be seeing patients virtually either by the Ontario Telemedicine Network (secure videoconferencing from your home) or via telephone. You will be contacted before your appointment with instructions regarding this.

Although one of our psychologists will continue to see some patients in person, there will be NO in person medical appointments unless specifically recommended and arranged by the doctor. Please do not attend the clinic unless pre-arranged.

If you are unable or prefer not to keep your scheduled virtual appointment, we ask that you let us know as soon as possible so that we can give the appointment to someone else who is waiting. In times like this many of our patients and families are looking for appointments and we are doing our best to accommodate them. During this time, however, we have amended our cancellation policy, so that there will be no cancellation fees for cancellations related to Covid-19. We just ask that you let us know as soon as you know.

Please do not hesitate to contact us with any questions or concerns you may have. However, please note that e-mail at info@cfpe.ca or contact through the website at www.cfpe.ca  is currently the preferred method of communication.

Finally, we wish all of our patients the best during this difficult time. Please adhere to the recommendations of public health at this time.

Sincerely, 

Drs. van Stralen and McBride and Physician Assistant Ryan Ilines.

Dear Clients,

Due to the growing concerns regarding Covid-19, we are taking some precautions (as recommended by public health) in order to minimize the spread of the infection. Please review the following procedures for appointments. These procedures will be in place until further notice.

If you do not have any symptoms, and have not travelled recently, Dr. Newman will be continuing to provide services directly at the office. Drs. Brazeau and Gates will offer clients over the age of 13 the option of virtual appointments for therapy. For all psychology, appointments for children 13 and under and those undergoing psychoeducational testing, the appointments will be rescheduled after the COVID 19 pandemic subsides.

PLEASE DO NOT attend the clinic if you or a close contact:

¨     Have a COUGH, FEVER, RUNNY NOSE, or SORE THROAT

¨     Have travelled internationally in the past 14 days.

If you present to the clinic with any of these symptoms you will be asked to leave and directed to follow the advice of public health. This is for the health and safety of all.

For clients who are experiencing symptoms, have travelled recently, or do not wish to come into the office during this time, we are offering therapy sessions via a secure encrypted video chat application called VSee. In order to use this free application please click on the following link: https://vsee.com/s/5e6d15af98cab You will be provided with instructions on how to set up the software and we will be available at the scheduled time.

For all clients 13 years or under, who are showing symptoms, or have travelled recently, I would respectfully ask that appointments be rescheduled. Remote therapy for children under 13 has been shown to be less effective and I do not feel it would be an efficient use of your time. I will be opening up additional appointment times after the COVID 19 pandemic, in order to accommodate these scheduling changes.  

If you are unable to keep your scheduled appointment either in person or via video chat, please contact my administrative assistant to reschedule info@cfpe.ca  During this time, we have amended our cancellation policy, so that there will be no cancellation fees for cancellations related to Covid-19. We just ask that you let us know as soon as you know.

Please do not hesitate to contact us with any questions or concerns you may have. However, please note that e-mail (info@cfpe.ca) or contact through the website (www.cfpe.ca) is currently the preferred method of communication.

Sincerely, 

Drs. Brazeau, Gates and Newman

We have put together some resources that you may find useful during this pandemic. Please remember that for good mental health it is best to keep some structure and routine, eat well, get some exercise and good sleep all while following the social distancing/isolation recommendations of public health.

 

Talking to children about COVID 19

https://www.nasponline.org/resources-and-publications/resources-and-podcasts/school-climate-safety-and-crisis/health-crisis-resources/talking-to-children-about-covid-19-(coronavirus)-a-parent-resource

The concept of social distancing and why it matters

https://www.washingtonpost.com/graphics/2020/world/corona-simulator/

Guides about infectious disease – not COVID 19 specific but does give guidance by age

Infectious Disease Outbreaks – Caregivers, Parents, and Teachers | pdf

CDC guide – Managing Anxiety and Stress – COVID 19

https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html

Mindfulness strategies amid COVID 19 – for adults and older teens

https://www.psychologytoday.com/ca/blog/becoming-solutionary/202003/what-covid-19-can-teach-us-about-mindfulness

Public health Ontario – COVID 19 resources

https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus/public-resources